This Privacy Policy explains how heph ai collects, uses, discloses, and protects information when you visit our website, join the waitlist, create an account, use our product, publish pages, or interact with our communications.

Information we collect

• Account information, including email address and authentication data.
• Waitlist information, including referral codes, invite links, signup counts, and conversion counts.
• Business information you submit during onboarding, generation, or website publishing.
• Generated content, project settings, uploaded brand assets, leads, forms, and published site data.
• Usage data such as device, browser, IP address, pages viewed, feature activity, logs, and approximate location derived from technical data.
• Payment and subscription status from our payment processor. We do not store full payment card numbers on our servers.

How we use information

• Provide accounts, waitlist reservations, referral links, and Ultra Access communications.
• Operate AI generation, lead capture, project dashboards, published websites, and automations.
• Process billing, enforce plan limits, provide support, and secure the service.
• Send service messages, launch updates, waitlist emails, and marketing communications where permitted.
• Measure performance, debug issues, prevent abuse, and improve product quality.

AI providers and generated content

heph ai may send prompts, business inputs, project context, and related content to AI providers when you request generation features. You should not submit sensitive personal data, regulated health data, payment card numbers, or secrets into prompts unless a feature expressly supports it and your agreement allows it.

Service providers

We may use third-party providers for hosting, database, authentication, analytics, email delivery, AI generation, payments, support, and automation integrations. These providers process information for us so we can operate the service.

Published pages and leads

If you publish a website through heph ai, you are responsible for the content on that page and for providing any notices or consent required for the leads you collect. Leads submitted through your pages may be stored in your dashboard and routed to integrations you configure.

Email and referral communications

Waitlist and referral emails may include launch updates, account notices, and product announcements. Commercial emails will include required sender information and an unsubscribe or opt-out method where required by law.

Cookies and similar technologies

We may use cookies, local storage, and similar technologies to keep you signed in, remember preferences, measure usage, prevent fraud, and improve the website.

Your choices

• You can unsubscribe from marketing emails using the unsubscribe link in those messages.
• You can request access, correction, deletion, or export of account information by contacting us.
• You can delete projects and leads from your dashboard where those controls are available.
• You can disable some cookies in your browser, but parts of the service may stop working.

Data retention and security

We retain information for as long as needed to provide the service, comply with legal obligations, resolve disputes, enforce agreements, and maintain security. We use reasonable administrative, technical, and organizational safeguards, but no internet service can guarantee absolute security.

Children

heph ai is not intended for children under 13, and we do not knowingly collect personal information from children under 13.

International users

If you use heph ai outside the United States, your information may be processed in the United States or other countries where our providers operate.

Changes to this policy

We may update this Privacy Policy from time to time. The updated date above shows when this policy was last revised.

Contact

For privacy requests, contact the heph ai team through the account support channel or the contact method listed on the website. For related terms, see our Terms of Service.